If you are having problems logging into SNAP please review the following list to see what steps you need to take to solve your specific problem.
  • I forgot my password - if you have forgotten your password, please try to reset it by clicking on the "Reset my Password" link underneath the login box on the SNAP home page. It will take you through the steps needed to reset your password and log into SNAP.
  • I know my password but my account has expired and I don't know my password --OR--
    I have never set up my security questions --OR--
    I have another question.
    - if this is case please follow this link to send a request to your institution to get your account reset.